Shipping Information

Fast, reliable delivery for your pet's health supplements

Shipping Options

Standard Shipping

Reliable delivery within 3-5 business days

EU: €4.95

Free shipping: Orders over €50

Express Shipping

Fast delivery within 1-2 business days

EU: €9.95

Available: Major EU cities

Delivery Times

Netherlands1-2 business days
Germany, Belgium, France2-3 business days
Other EU countries3-5 business days
Remote areas5-7 business days

Shipping Areas

European Union

We ship to all EU member countries. All products are shipped from our facility in the Netherlands.

Currently Not Available

We currently do not ship outside the European Union. We're working to expand our shipping areas in the future.

Order Processing

Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Tracking Information

You'll receive a tracking number via email once your order ships. Track your package through our shipping partner's website.

Packaging

All products are carefully packaged to ensure they arrive in perfect condition. We use eco-friendly packaging materials whenever possible.

Important Notes

  • • Delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances
  • • Someone must be available to receive the package or it will be left at a pickup point
  • • We are not responsible for delays caused by customs or postal services
  • • Shipping costs are calculated at checkout based on your location and order weight
  • • For questions about your shipment, please contact our customer service team